BCQ Group began life as Busiprint in 1976. The company was based on Well Street in central Buckingham (where they still have a shop of the same name today), providing reprographic and print farming to its customers.
From here the company grew and expanded to become BCQ Group as it is known today. Their litho printing facility of only Heidelberg presses provides a comprehensive selection of machinery capable of printing from single to six colours in one pass.
We first started looking for a workforce management system because as the company expanded we found that using standard clocking cards was no longer working. We have over 20 shift patterns and some of them quite complex so we needed a system that was going to be sophisticated enough to cope with this but also easy to use.
An ActIn Time representative came out to us to demo the system for myself and the head of HR. We were extremely impressed with the representative’s knowledge and the way the system worked. Once we decided to go ahead, the install took two days and included full installation of the software and hardware and thorough training on using the system for key staff. We now have the system installed at each of our sites with the data feeding back to a central location for payroll. We have been with ActIn Time for some time now and regularly upgraded to the latest version.
We have found their technical support team to be second to none; they are extremely helpful, very knowledgable about the system and are always able to help us when we come across the occasional issue. ActIn Time has suited our companies’ needs perfectly and we would recommend them without a doubt.
